All our deliveries are fast & free!

You will receive your free delivery within 1 – 2 business days of order within the USA, depending on region.

Yes!

Shipping is 100% free within America. Simply add to cart and select “Free Shipping”!

Simply unwrap the mattress from its plastic protection and allow it to expand on your sleeping surface.

We recommend letting it expand for at least 30-45 mins, or ideally 24 hours for it to fully inflate.

Please contact our live chat support immediately or email us at support@originmattress.com with your order number.

Sorry! As of now, we do not collect or dispose of old mattresses.

If your delivery arrives with a box that is badly damaged and may have affected the item inside, please take clear photos of the damage, reject the delivery on the spot, and email the photos to our team. This allows us to assist you quickly and arrange the next steps.

Every mattress purchase is automatically enrolled in the 365-day trial period. The 365-day trial begins on the day the mattress is delivered to your home.After a minimum test period of 25 days, if you feel the mattress is not for you, kindly email our customer support team with your order details. You can contact them directly through: support@originmattress.com.We will pick up your mattress for free, and donate it to the American Salvation Army.

Yes! It’s a 100% money-back guaranteed return, with no hidden charges.

We proudly provide 100% free returns, simply because we rarely receive them. Close to 100% of all Origin customers are extremely satisfied with their mattress. In the rare case they are not, we will happily provide a return.

Yes, it’s so simple!

Just send an email to support@originmattress.com with
a) Order number
b) An image of the mattress
c) Reason for the return

Then we’ll arrange for your mattress to be picked up from your residence for free.

After the return, the refund will take 7-14 business days to process. We process the refund very quickly, but local banks will take a while to get your money back to you!

*The refund will then be made directly back to your original payment method

LEARN MORE

The 365-day trial begins when the mattress is delivered to your home.

No need!

Special machinery is required to vacuum-seal and pack a mattress, so we don’t expect you to do that. Simply return the mattress in its expanded form.

Not to worry, we will uphold our 365 Day Trial promise as long as the mattress is not extensively damaged and it is returned within 365 Days.

Mattresses in usable condition will be donated to the Salvation Army.

Please refer to our Terms and Conditions for more information.

Learn More

Every refunded mattress is donated to Salvation Army America to be donated to a person in need.

This not only lends a helping hand to those that need it, but also minimizes our impact to the environment!

The mattress firmness level adapts to the weight of the user, it can be anywhere between 6 – 7 (on a scale of 1-10).

This the firmness level that preferred by the vast majority of American sleepers, and is also the ideal firmness recommended by sleep experts for adequate back support.

Dimensions: Width x Length x Height

Twin
Dimensions: 38″Wx75″Lx12″H

Twin XL
Dimensions: 38″Wx80″Lx12″H

Full
Dimensions: 54″Wx75″Lx12″H

Queen
Dimensions: 60″Wx80″Lx12″H

King
Dimensions: 76″Wx80″Lx12″H

Cal King
Dimensions: 72″Wx84″Lx12″H

Top Cover
PolarSilk Tencel™

Core
Soft Ergonomic Foam
Cooling SmartCool Temperature Layer
Spine-aligning Dynamic Support Foam
Contouring  Deep
Relief Comfort Foam
5-Zone ComfortPlus Titanium Springs
ZeroMotion Support Layer

Perimeter Layer
Luxurious Durable Fabric Cover

For optimal sleep quality and to extend the lifespan of your mattress, we recommend rotating it every 3 to 6 months.

Yes! The Origin Adapt™ Hybrid Mattress is anti-dust mite, anti-bacteria, hypoallergenic and made with 100% natural materials with higher hypoallergenic properties.

Any flat bedframe will work well with the Origin Adapt™ Hybrid Mattress (slats too). You can even use it on the floor if you like!

It can also be used with an adjustable bed frame.

The mattress cover is highly breathable, allowing airflow to transfer body heat to the SmartCool layer below,

And then that’s when the temperature regulation kicks in.

When your body is warm, the SmartCool will expand, promoting airflow to cool you down

And when you’re cool, the SmartCool contracts, trapping heat and keeping you warm.

Both layers work in synergy to keep you at the ideal temperature for uninterrupted, weightless sleep.

The Origin Adapt™ Hybrid comes with motion isolation technology, such as top class memory foam and a pocket spring base material that absorbs kinetic energy from movements.

All so you can stay blissfully asleep even when as partner moves in and out of bed!

The Origin Adapt™ Hybrid complies with CertiPUR-US®.

These certifications assure that our products are tested in independent labs, are free of harmful substances and are safe for all (including babies & toddlers).

Quality materials, and quality craftsmanship.

All our mattresses are stress-tested to ensure than they remain comfortable, supportive and durable for as long as you need them to.

The Origin Adapt™ Hybrid Mattress’s weight limit per mattress size is as follows:

1. Single and king single: 100kg total
2. Double: 200kg total
3. Queen & King: 240kg total 

Adjustable firmness is a marketing ploy more than anything. For example, did you ever hear anyone complain about the firmness of a mattress in a 5-star hotel? Not really, cause a good mattress is able to perfectly adapt to the weight of the user

The Origin Adapt™ Hybrid mattress does not have a removable cover.

Lifetime Warranty

This warranty covers the following:

• Visible indentations greater than one (1) inch (2.54cm) resulting from flaws in manufacturing and not from normal wear and tear. Normal wear and tear requires that the mattress be continuously supported by a proper bed frame to support the collective weight of the mattress and its user(s).
• Any physical or structural flaw in the mattress that causes foam to split or crack, despite normal usage and proper handling.

This limited warranty does not cover the following:

• A normal increase in softness of the foams which does not affect the actual pressure-relieving properties of the product.
• Individual comfort preferences relating to firmness, design, materials and feel.
• Physical and/or structural damages including, but not limited to, stains, burns, tears, cuts, or liquid damage resulting from use by the customer.
• Damage due to use with an inappropriate foundation.
• Damage incurred by transportation after initial delivery provided by Origin.
• Damage resulting from washing or drying the mattress cover.
• Any minor manufacturing flaws to the product or packaging including, but not limited to, cosmetic flaws such as uneven stitching, dented/dirty carton boxes, etc.
• Any warranty claim is only applicable within the country of original delivery by the original purchaser.

Origin Sleep will, at its sole discretion, determine whether a repair or replacement of a defective mattress is appropriate.

3 Years (from date of receive)

This limited warranty covers the following:

• Visible indentations greater than one (1) inch (2.54cm) resulting from flaws in manufacturing and not from normal wear and tear. Normal wear and tear requires that the mattress topper be continuously supported by a proper mattress to support the collective weight of the mattress topper and its user(s).
• Any physical or structural flaw in the mattress topper that causes the foam to split or crack, despite normal usage and proper handling.

This limited warranty does not cover the following:

• A normal increase in softness of the foams which does not affect the actual pressure-relieving properties of the product.
• Individual comfort preferences relating to firmness, design, materials and feel.
• Physical and/or structural damages including, but not limited to, stains, burns, tears, cuts, or liquid damage resulting from use by the customer.
• Damage due to use with an inappropriate foundation.
• Damage incurred by transportation after initial delivery provided by Origin.
• Damage resulting from washing or drying the mattress cover.
• Any minor manufacturing flaws to the product or packaging including, but not limited to, cosmetic flaws such as uneven stitching, dented/dirty carton boxes, etc.
• Any warranty claim is only applicable within the country of original delivery by the original purchaser.

Origin Sleep will, at its sole discretion, determine whether a repair or replacement of a defective mattress is appropriate.

2 Years (from date of receive)

This limited warranty covers the following:

• Visible indentations greater than one (1) inch (2.54cm) resulting from flaws in manufacturing and not from normal wear and tear.
• Any physical or structural flaw in the latex pillow that causes the foam to split or crack, despite normal usage and proper handling.

This limited warranty does not cover the following:

• A normal increase in softness of the foams which does not affect the actual pressure-relieving properties of the product.
• Individual comfort preferences relating to firmness, design, materials and feel.
• Physical and/or structural damages including, but not limited to, stains, burns, tears, cuts, or liquid damage resulting from use by the customer.
• Damage due to use with an inappropriate foundation.
• Damage incurred by transportation after initial delivery provided by Origin.
• Damage resulting from washing or drying the pillow cover.
• Any minor manufacturing flaws to the product or packaging including, but not limited to, cosmetic flaws such as uneven stitching, dented/dirty carton boxes, etc.
• Any warranty claim is only applicable within the country of original delivery by the original purchaser.

Origin Sleep will, at its sole discretion, determine whether a repair or replacement of a defective mattress is appropriate.

Claims covered under these limited warranty may be made by reaching us at support@originmattress.com

IMPORTANT

If you notice that your product or its individual components are damaged upon unboxing, please notify us immediately in writing by email at support@originmattress.com within three (3) hours of receipt of your delivery.

In order to process an exchange or replacement part request, we will require photos of the damaged component(s) before they have been used for assembly. Claims made after three (3) hours of receipt of delivery are subject to fees.